Arbitration order rescinded and new hearing ordered due to failure to address key medical evidence.
The appellant was injured in a motor vehicle accident and received weekly income benefits for three years until the insurer terminated them.
An arbitrator upheld the termination, finding the appellant could work in a clerical setting.
On appeal, the Director's Delegate found the arbitrator failed to address key medical evidence from the insurer's own orthopaedic specialist, who considered the appellant completely unfit to work.
The arbitrator also failed to explicitly rule on the period between the termination date and the hearing, and did not sufficiently analyze the appellant's pre-accident employment.
The appeal was allowed, the arbitration order rescinded, and the matter remitted for a new hearing.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesDec 16, 1996