Insured awarded income replacement benefits and massage therapy costs following two motor vehicle accidents.
The applicant was injured in two motor vehicle accidents and sought statutory accident benefits from her insurer.
The insurer terminated income replacement benefits based on DAC assessments.
The arbitrator found that the applicant suffered a substantial inability to perform the essential tasks of her employment due to a shoulder injury and a major depressive disorder caused by the accidents.
The arbitrator awarded income replacement benefits for the disputed periods until the applicant was found to be coping and able to return to work.
Claims for massage therapy were allowed, while claims for acupuncture and disability management services were dismissed as unreasonable.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesNov 10, 1999