Dr. John Lindsay

The grievor, a nurse at a correctional facility, grieved that she was verbally assaulted by an Operational Manager and that her health and safety rights were violated when the manager allowed an unsearched, angry member of the public into the secure health care office.

The Grievance Settlement Board upheld the grievance, finding that the manager's out-of-control behaviour and breach of security protocols constituted a verbal assault and a severe violation of the grievor's health and safety rights.

The Board accepted medical evidence that the incident caused the grievor to suffer complex Post Traumatic Stress Disorder and remitted the quantum of damages to the parties for agreement.