Arbitrator awards physical therapy benefits outside the Minor Injury Guideline due to exacerbated pre-existing conditions.
The applicant was injured in a motor vehicle accident and sought statutory accident benefits for physical therapy and a psychological assessment.
The insurer denied the physical therapy plans, arguing the applicant's impairments were pre-existing and fell within the Minor Injury Guideline.
The arbitrator preferred the evidence of the applicant's orthopaedic surgeon, finding the accident exacerbated pre-existing degenerative conditions in the low back and right knee, warranting further physical therapy outside the Minor Injury Guideline.
Three of the four physical therapy plans were approved, while one was denied because it was retroactively altered.
The arbitrator also denied the unapproved balance for a psychological assessment, finding the services were provided by an unregulated counsellor and billed improperly.
The applicant was awarded interest on overdue benefits, and no costs were ordered.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesJan 5, 2018