Insurer ordered to pay ongoing acupuncture, housekeeping, and transportation benefits; special award denied.
The applicant was struck by a vehicle and sustained serious injuries, including a fractured pelvis.
She applied for statutory accident benefits for acupuncture, housekeeping, transportation, and a treadmill.
The insurer terminated payments for these benefits.
The arbitrator found that the acupuncture treatments provided necessary pain relief and that the applicant required ongoing housekeeping and transportation assistance due to her physical limitations.
The claims for acupuncture, housekeeping, and transportation were granted, while the claim for a treadmill was dismissed due to insufficient evidence.
The arbitrator declined to make a special award, finding the insurer's conduct was not unreasonable.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesJul 29, 1999