The applicant sought various statutory accident benefits following a motor vehicle accident.
The respondent initially denied several treatment plans on the basis that the applicant's injuries fell within the Minor Injury Guideline (MIG).
After the applicant was removed from the MIG, the respondent failed to provide updated denial notices with medical reasons for several treatment plans.
The Tribunal applied the Divisional Court's decision in Suarez, holding that the defective notices could not be cured, and ordered those treatment plans payable once incurred.
The Tribunal also evaluated the substantive reasonableness and necessity of the remaining treatment plans, granting entitlement to psychological and occupational therapy based on the applicant's exacerbated pre-existing conditions, while denying further physical therapy and neurological assessments.
The claim for a special award was dismissed as the insurer's reliance on its assessors was not unreasonable.