Application for accident benefits dismissed as surveillance evidence contradicted applicant's claims of inability to work.
The applicant sought income replacement benefits and housekeeping benefits following a motor vehicle accident.
The insurer denied the claims, relying on surveillance evidence showing the applicant working at her family's dry cleaning business and performing physical tasks without apparent difficulty.
The arbitrator found the applicant and her husband lacked credibility, noting numerous contradictions in their testimony.
The arbitrator preferred the medical evidence of the insurer's experts, who concluded the applicant could perform her pre-accident work and housekeeping tasks, over the applicant's experts, who were unaware she had returned to work.
The application for benefits, interest, and a special award was dismissed.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesSep 12, 2011