The applicant sought various statutory accident benefits following a 2019 motor vehicle accident.
The Tribunal dismissed the claims for attendant care benefits, finding the applicant failed to provide sufficient evidence that the expenses were incurred, including proof of cash payments to the service provider.
The Tribunal also denied treatment plans for social rehab counselling and hearing aids, concluding they were not reasonable and necessary.
However, the Tribunal approved the remaining balance for a psychological treatment plan, deferring to the treating psychologist's recommendation for longer sessions.
The Tribunal further ordered the respondent to pay outstanding invoices for two rehabilitation support worker plans that the respondent had previously approved in full, holding that an insurer cannot partially pay a plan it has already fully approved.
Finally, the Tribunal granted a 15% special award under s. 10 of Reg. 664, finding the respondent acted unreasonably by withholding payment for the fully approved rehabilitation support worker plans while demanding further particulars.