Arbitrator awards ongoing IRBs and a $7,500 special award for insurer's unreasonable handling of chronic pain claim.
The applicant, a plasterer, was injured in a motor vehicle accident and claimed ongoing income replacement benefits (IRBs) and medical benefits for a chronic pain condition.
The insurer terminated IRBs, arguing the applicant's chronic pain lacked objective medical evidence and was driven by pre-existing psychological factors.
The arbitrator found that the applicant developed a bona fide chronic pain condition as a result of the accident, rendering him substantially unable to perform his essential tasks or any suitable employment.
The arbitrator awarded ongoing IRBs, various medical expenses, and assessment costs.
Furthermore, the arbitrator ordered a special award of $7,500 against the insurer for unreasonably withholding payments and failing to properly assess the applicant's chronic pain condition.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesJun 18, 2009