The applicants, a mother and son, sought statutory accident benefits following separate motor vehicle accidents.
The mother claimed ongoing caregiver benefits, housekeeping expenses, and medical benefits, including a Kenko mattress system.
The son claimed caregiver benefits, education disability benefits, and physiotherapy expenses.
The arbitrator dismissed all claims, finding both applicants lacked credibility.
The mother's evidence regarding her inability to perform caregiving and housekeeping duties was contradicted by objective medical assessments and home assessments.
The son's claim that he was the primary caregiver for his sisters was found to be frivolous and fabricated.
The arbitrator awarded the insurer one-fourth of its expenses in respect of the arbitration due to the son's application being frivolous and made in bad faith.