Chiropractic and massage treatments for pain relief found reasonable and necessary despite not promoting recovery.
The applicant was injured in three motor vehicle accidents and sought statutory accident benefits for chiropractic and massage treatments.
The insurer denied the claims based on Designated Assessment Centre (DAC) reports which concluded the treatments were palliative and did not promote recovery.
The arbitrator held that pain relief is a legitimate medical goal and that treatments do not need to promote recovery to be considered reasonable and necessary.
The arbitrator ordered the insurer to pay for past and ongoing chiropractic and massage treatments, as well as interest on overdue benefits.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesAug 20, 1999