Insured entitled to case manager and attendant care benefits for services provided by her daughter.
The applicant was injured in a motor vehicle accident and claimed statutory accident benefits for a rehabilitation case manager and attendant care services provided by her daughter.
The insurer disputed the need for a case manager and the extent of attendant care required.
The arbitrator found that the applicant's ongoing impairment and need for coordinated rehabilitation justified the services of a case manager.
Furthermore, relying on the applicant's credible testimony and supportive occupational therapy assessments, the arbitrator awarded attendant care benefits at the claimed rate of $10 per hour for four hours a day, five days a week.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesFeb 28, 1997