Insurer ordered to pay for a massage therapy chair as a reasonable and necessary medical benefit.
The applicant was injured in a motor vehicle accident and sought a medical and rehabilitation benefit of $6,177.64 for a massage therapy chair, which the insurer denied.
The Licence Appeal Tribunal found that the applicant met the onus of proving the massage chair was reasonable and necessary for pain relief and to support physical activity, preferring the evidence of the applicant's occupational therapist and physiatrist over the insurer's experts.
The Tribunal ordered the insurer to pay for the massage chair and associated warranty, along with interest on the overdue payment.
OLATOntario Licence Appeal TribunalJul 16, 2018