The insurer brought a motion to compel the production of clinical notes, records, and social assistance files from various third-party medical practitioners, clinics, and the City of Toronto.
The applicant consented to the motion.
The arbitrator found that the insurer had made reasonable efforts to obtain the documents, the documents were in the third parties' possession, and they were reasonably required for a fair hearing.
The motion was granted for all third parties who were properly served, but denied with respect to one doctor who could not be served.
