KR v. Children's Aid Society of Toronto, 2025 CFSRB 108

CHILD AND FAMILY SERVICES REVIEW BOARD

BETWEEN:

KR Applicant

-and-

Children's Aid Society of Toronto Respondent

DECISION

Adjudicator: Michelaine Lahaie Date: August 13, 2025 Citation: 2025 CFSRB 108 Indexed As: KR v Children's Aid Society of Toronto (CYFSA s.120)

OVERVIEW

1This is an Application filed with the Child and Family Services Review Board (“CFSRB”) under section 120 of the Child, Youth and Family Services Act, 2017, S.O. 2017, c.14, Sched.1 (the “Act”).

2The Applicant is the sister of four children (“the Children”).

3The Applicant filed an Application with the CFSRB on July 29, 2025. The Applicant spoke of the conditions in which her siblings were living and requested “an urgent and thorough review into the role of [Respondent workers]. She also requested that protective measures be put in place for her siblings.

4In her Application, the Applicant seeks the following remedies.

• An immediate and transparent reopening of this case.
• That I be allowed to participate fully in any process or investigation as someone with long-standing knowledge of the abuse and as their sibling who has been directly involved.
• That my mother be required to undergo mandatory parenting classes, drug and addiction counselling, and therapy if she is to maintain custody.
• A proper review of how confidentiality has been breached by social workers in the past, discouraging my siblings from speaking up and enabling their continued abuse.
• A trauma-informed caseworker who understands the complexities of control, manipulation, and generational trauma.

5The Application was initially deemed eligible under section 120(4)5 of the Act in that the Society was alleged to have failed to provide the Applicant with reasons for a decision that affected her interests.

6In its August 11, 2025 reply to the Application, the Respondent stated that the Applicant lacks standing to file an Application as she was neither a parent nor a service recipient during the period of her complaint. The Respondent also submitted that the CFSRB does not have jurisdiction because the Application deals with matters currently within the purview of the court.

ISSUE

7The issue is:

• Is the Application eligible for review by the CFSRB?

RESULT

8The Application is not eligible for review by the CFSRB because the Applicant is neither a parent nor was she a service recipient during the period identified in her complaint.

ANALYSIS

9For an application under s.120 of the Act to be eligible for review by the CFSRB, the Applicant must have been seeking or receiving a service from a society.

10Section 2 of the Act indicates that a “service” includes,

(a) a service for a child with a developmental or physical disability or the child’s family,

(b) a mental health service for a child or the child’s family,

(c) a service related to residential care for a child,

(d) a service for a child who is or may be in need of protection or the child’s family,

(e) a service related to adoption for a child, the child’s family or others,

(f) counselling for a child or the child’s family,

(g) a service for a child or the child’s family that is in the nature of support or prevention and that is provided in the community,

(h) a service or program for or on behalf of a young person for the purposes of the Youth Criminal Justice Act (Canada) or the Provincial Offences Act, or

(i) a prescribed service; (“service”)

11During the time period indicated in the Application, the Applicant was neither a parent nor in receipt of services from the Respondent. As such, s.120 of the Act does not apply.

12Further, under s.120(7) of the Act, the remedies available to the CFSRB are as follows:

(a) order the society to proceed with the complaint made by the complainant in accordance with the complaint review procedure established by regulation;

(b) order the society to provide a response to the complainant within a period specified by the Board;

(c) order the society to comply with the complaint review procedure established by regulation or with any other requirements under this Act;

(d) order the society to provide written reasons for a decision to a complainant;

(e) dismiss the complaint; or

(f) make such other order as may be prescribed.

13I find that the Applicant was not in receipt of services from the Respondent during the time frame identified in her Application. Additionally, the remedies sought by the Applicant are not remedies available to the CFSRB. Accordingly, the Application is not eligible for review by the CFSRB.

ORDER

14The Application is dismissed.

CONFIDENTIALITY ORDER

15Pursuant to Rules 9.3 and 9.4 of the CFSRB’s Rules of Procedure, parties and their representatives must not use, share, discuss or disclose any CFSRB documents or decisions or any other documents or information provided or used in this Application with anyone, including through the media or online. The CFSRB prohibits the use of any of this information for any purpose outside of the CFSRB’s proceedings, except with an order of the Court or the CFSRB, as appropriate.

Michelaine Lahaie

Vice-Chair