The plaintiffs appealed the dismissal of their certification motions in two proposed class actions arising from a privacy breach at two hospitals.
Rogue hospital employees accessed the contact information of maternity patients and sold it to RESP salespeople.
The Divisional Court upheld the motions judge's finding that the accessed information (names, addresses, phone numbers, and basic hospital visit details) was personal but not highly private, and that the intrusion would not be regarded by a reasonable person as highly offensive causing distress, humiliation, or anguish.
Although the motions judge erred in his class definition, the appeal was dismissed because the elements of the tort of intrusion upon seclusion were not met.